Full-time position - Ho Chi Minh City, Vietnam

Assistant Hospitality Manager

We’re looking for an assistant manager to join our growing team and run operations of our coworking and coliving space.

Company – Start Coworking Campus
Location – District 1, Ho Chi Minh City, Vietnam
Working language – English and Vietnamese
Salary – Based on experience and responsibilities
Status - Full-time

The job

We’re looking for a motivated individual eager to take new challenges. Your responsibility will be to organise and oversee daily operations of our facilities. You will be responsible for coordinating activities and helping people reach their full potential.

You will be expected to always focus on ensuring excellent customer experience, and solving problems as they arise. Excellent communication and organisational skills are vital.

You will be assisting the manager in running operations including but not limited to:

  • Manage reception, customers’ requests, bookings and memberships
  • Manage our community activities, events, lunches and outings
  • Interact with our guests in a friendly and hospitable manner
  • Ensure our space is always presentable, clean and in good order
  • Respond to comments and customer queries in a timely manner
  • Guide customers in understanding our packages and services
  • Handle customer complaints when necessary
  • Develop and enforce community policies
  • Ensure supplies and equipments are adequate in quantity
  • Ensure all records are kept properly and consistently
  • Manage budget and expense reports
  • Maintain a pleasant work environment, ensuring effective communication and organisation


Your skills and experience

  • Ability to work with a flexible schedule (Evenings or weekends)
  • Proficiency in communication skills in English
  • Proven experience in hospitality or management
  • Hands-on experience in customer service or sales
  • Solid understanding of hospitality procedures and best practices
  • Proficiency in MS Office, Google Drive and relevant software
  • High self-motivation and result-oriented mindset with the ability to make sound judgments
  • Ability to handle multiple tasks simultaneously and change priorities as needed
  • Organisational and problem solving skills
  • Ability to take initiative and delegate
  • Can Do attitude


Nice to have

  • Experience or understanding in food and beverage industry
  • Experience in community management or social media
  • Speaking a third language


Why you'll love this company

• International Startup environment, family spirit
• Possibility to develop your personal and professional skills
• Free home cooked lunch every day
• Comfortable and creative working environment
• Swimming pool
• Convenient location (Nguyen Thi Minh Khai, D1, HCMC)
• Casual dress code (shorts welcome)

About Start

Start is an international community of entrepreneurs, engineers, and remote workers. First coworking & coliving space established in Vietnam. Since 2012, Start help people build their business with an inspiring and productive environment, 24/7 access, daily community lunch, weekly networking events and activities, access to mentors and investors.

Apply Now!

To apply for this job, please fill up the form below with the requirements below:

• CV written in English with portrait photo and work experience
• Motivational letter telling why you want to work for this company and why you think you are a good fit.

For any questions or special requests, please send us an email at talent@start-coworking.space


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